Returns & Refunds

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

If the product doesn't work for you after 4-5 days of use, you can contact us for a refund.

 To start a return, you can contact us at support@mutesnore.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. 

Refunds
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@mutesnore.com